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Privacy Policy for kleen hub's Tap & Reuse Service

Last Updated: 18/04/23

Kleen Hub ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our tap & reuse service through our mobile application and partner locations.

By using our service, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

* Registration Information: When you register for our service, we collect your name, email address, phone number, and password.
* Payment Information: We collect your payment method details (e.g., credit card number, expiration date) through secure payment processors to facilitate charging for unreturned reusable packaging.
* Usage Information: We collect information about your interactions with our service, including the partner locations you visit, the reusable packaging you borrow, and your return history.

2. How We Use Your Information

We use your personal information for the following purposes:

* To provide and maintain our tap & reuse service.
* To process payments for unreturned reusable packaging.
* To communicate with you about our service, promotions, and updates.
* To monitor the usage of our service and improve its quality.
* To detect, prevent, and address technical issues and potential fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties for the purposes described above:
* Partner cafes and restaurants: To facilitate the tap & reuse service and track the reusable packaging.
* Payment processors: To securely process your payment information.
* Service providers: To perform services on our behalf, such as app development, data storage, and marketing.

4. Security

We are committed to protecting your personal information and have implemented appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us at [email protected] Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Giuseppe Lanzafame, by email at, by phone at +45 91104716, or by post to:

kleen hub Aps
Giuseppe Lanzafame
Istedgade 91
Copenhagen, Denmark 1650

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