A Kleen Hub reusable cup and phone floating above a smart return pad
A Kleen Hub reusable cup and phone floating above a smart return pad

The infrastructure to

The infrastructure to

run reuse at scale,

run reuse at scale,

under your own brand.

under your own brand.

Delivered, installed and managed by us, presented by you. One tap at the counter, and a 98% return rate.

Delivered, installed and managed by us, presented by you. One tap at the counter, and a 98% return rate.

A Kleen Hub reusable cup on a smart return pad beside a phone showing Tap&Reuse
A Kleen Hub reusable cup on a smart return pad beside a phone showing Tap&Reuse

Live with

Live with

  • National Trust
  • EDF Energy
  • Kingston University London
  • British Library
  • Sodexo
  • Compass Group
  • Harwell Campus
  • University of Chichester
  • Tirlán
  • National Trust
  • EDF Energy
  • Kingston University London
  • British Library
  • Sodexo
  • Compass Group
  • Harwell Campus
  • University of Chichester
  • Tirlán
  • National Trust
  • EDF Energy
  • Kingston University London
  • British Library
  • Sodexo
  • Compass Group
  • Harwell Campus
  • University of Chichester
  • Tirlán

Intro

01

Most reuse schemes never get the cups back.

Our Tap&Reuse™ system is different.

98% Returns

We get consistent 98% or higher return rates, regular deposit systems get only around 30%.

98% Returns

We get consistent 98% or higher return rates, regular deposit systems get only around 30%.

One Unit

One unit on the counter. Your POS, tills and team carry on as they are so integration is easy.

One Unit

One unit on the counter. Your POS, tills and team carry on as they are so integration is easy.

Your Brand

We offer full white label service. Your cups, your name, your scheme, with us running it underneath.

Your Brand

We offer full white label service. Your cups, your name, your scheme, with us running it underneath.

How Tap&Reuse™ works

02

Three seconds at the counter. Nothing to download.

Three seconds at the counter.
Nothing to download.

01

Borrow

Tap a payment card.

No app, no deposit, just a payment card tap. We read the cup ID, read the payment method and link the two. Nothing is charged, blocked or preauthorised.

02

Use

Take it away.

The borrowed item is then used as normal, the customer has the freedom to take their container with them and return at a later date.

03

Return

Drop it at any return point.

The cup goes back to a return point. Returned cups are collected, washed by the venue or an approved partner, and put back into circulation.

A customer taps a payment card on a contactless reader beside a reusable cup on a return pad
A Kleen Hub reusable cup in everyday use away from the counter
A hand dropping a reusable cup into a smart return point displaying Cup returned, thank you

01

Borrow

Tap a payment card.

No app, no deposit, just a payment card tap. We read the cup ID, read the payment method and link the two. Nothing is charged, blocked or preauthorised.

A customer taps a payment card on a contactless reader beside a reusable cup on a return pad
A customer taps a payment card on a contactless reader beside a reusable cup on a return pad

02

Use

Take it away.

The borrowed item is then used as normal, the customer has the freedom to take their container with them and return at a later date.

A Kleen Hub reusable cup in everyday use away from the counter
A Kleen Hub reusable cup in everyday use away from the counter

03

Return

Drop it at any return point.

The cup goes back to a return point. Returned cups are collected, washed by the venue or an approved partner, and put back into circulation.

A hand dropping a reusable cup into a smart return point displaying Cup returned, thank you
A hand dropping a reusable cup into a smart return point displaying Cup returned, thank you

Sectors & scale

03

Built for the places people come back to every day.

Built for the places people come back to every day.

1M+

Borrows processed to date

Borrows processed to date

6

Years live in the field

Years live in the field

40+

Active locations

Active locations

Integration

04

One unit on the counter.
Nothing else changes.

Your POS, your tills and your team carry on exactly as they are. We handle installation, configuration and staff briefing.

Your POS, your tills and your team carry on exactly as they are. We handle installation, configuration and staff briefing.

Kleen Hub card reader showing tap to pay beside a reusable cup on its return pad

4 weeks

Live in four weeks from first call, including install, training and configuration.

Under an hour

Operational alongside your existing setup in under an hour per location.

Zero

No changes required to your POS or existing systems.

3 seconds

Three second card tap at the counter.

Compliance & data

05

Reuse targets, and the reporting to evidence them.

A live dashboard shows what is happening across every location, with the reporting your team needs for reuse targets and for PPWR. Role-based access means site managers, operations leads and executive teams each see what they need.

A live dashboard shows what is happening across every location, with the reporting your team needs for reuse targets and for PPWR. Role-based access means site managers, operations leads and executive teams each see what they need.

Laptop showing the Kleen Hub dashboard with return rate, active cups, returns today and live return activity by location

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What our clients say

“Tap&Reuse™ has been fantastic. I was initially worried that the system simply wouldn’t work in a busy environment, as it would add time to the serve process and slow things down, but it has been fantastic. Scanning the cups back in bulk also takes seconds.”

National Trust logo

Florent Arcin

Head of Commercial Operations, National Trust

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What our clients say

“Tap&Reuse™ has been fantastic. I was initially worried that the system simply wouldn’t work in a busy environment, as it would add time to the serve process and slow things down, but it has been fantastic. Scanning the cups back in bulk also takes seconds.”

National Trust logo

Florent Arcin

Head of Commercial Operations, National Trust

Book a 30-minute call with our team to find out more

We will walk you through pricing, integration and what go-live looks like for your locations.